Welcome, visitor! [ Register | Login

IDR1,500,000.00

Customer Service/Relations Management Consulting Services by Trimitra Consultants

  • Your Full name: Lia Indriani
  • Email: marketing2@trimitra.com
  • Telephone: +62217452275
  • Street: Bintaro Jaya 9
  • City: Jakarta
  • Country: Indonesia
  • Zip/Postal Code: 12330
  • Pricing Mode: Hourly Rate
  • Listed: July 12, 2017 10:45
  • Expires: 169 days, 1 hour
Customer Service

Description

RAISON D’ÊTRE

Numerous studies have revealed that “Customer Service” is key towards sustained achievement of an organization’s goals & objectives. Further, product offerings constantly level the playing field. Hence, the need for any organization to regularly assess and ceaselessly improve the effectiveness and efficiency of its Customer Service is undeniable.

OBJECTIVE

To provide expert counsel and assistance in the development of effective and efficient Customer Service strategy, plans, programs, organization, policies, systems & procedures and operations management.

SCOPE OF SERVICES

  • Customer Service/Relations audits
  • Customers’ perception surveys
  • Crafting of CS/CRM strategies, plans and programs
  • Development of CS/CRM organization; structure, manpower composition, policies, systems & procedures
  • CS/CR Interim Management
  • CS/CRM training

INDUSTRY EXPERIENCE

  • Energy & Mining
  • Agriculture
  • Infrastructure & Real Estate
  • Hospitality
  • Chemical
  • Electronic
  • Food & Beverage
  • Media and Telecommunications
  • Automotives
  • Manufacturing
  • Security
  • Legal Consulting
  • Tax Consulting
  • Trading

Click Here to submit your request for proposal

 

 

Listing ID: 9625965fdb8a4ab1

Sponsored Links

Sponsor

Sponsor